3/30/2023
Updated
Capital One Bank specializes in credit cards, but also offers other products for individuals, such as checking and savings accounts and auto loans to buy cars.
The bank does not have as many branches as its most direct competitors, but in exchange it offers complete online operations through its website and mobile application.
You may be interested in: Capital One Bank branch locations near me
In this article, we will tell you how to contact Capital One's customer service, both by phone and online.
What is Capital One's customer service phone number?
If you want to call the customer service of this financial institution you should call 877-383-4802.
Through this telephone number, both customers and those who do not yet have any product contracted with Capital One, can make any type of inquiry or complaint.
In addition, there are a series of additional telephone numbers for specific services that allow you to directly access the corresponding departments to directly attend to your request.
What are Capital One's customer service hours?
The phone number mentioned above is available 24 hours a day in automatic mode, but you can be attended by a manager from Monday to Sunday from 8 am to 11 pm.
In addition, you can also ask questions online, through the website, the mobile application or social networks you can send your queries 24 hours a day, although they will be answered during business hours.
If you are in a hurry and you are out of hours to be attended, you can try to solve your doubt using the support page of the Capital One website, with a multitude of frequently asked questions.
Other Capital One bank telephone numbers
In addition to the bank's main customer service telephone number, this bank also offers many other telephone numbers to use for more specific procedures, more quickly, since you do not have to wait so long or be redirected to the corresponding service.
Here is a list of the main telephone numbers offered by Capital One:
The hours of operation for these phone numbers may vary. Those for emergencies, such as those for reporting a lost or stolen card, are
available 24 hours a day. Other numbers for less urgent matters are only available during business hours.
Other ways to contact Capital One
In addition to telephone, this bank also allows you to interact with them in many different ways, either remotely using the Internet or in person at their offices.
Here are other ways to contact Capital One:
Social networks.
This financial institution has an account in the main social networks, although for queries and doubts it is best to use Twitter or Facebook, since Linkedin is used for professional matters and Instagram or Youtube are not usually used for this type of interaction.
Capital One mobile application
This financial institution offers you a complete smartphone application that you can download for both Android and Apple devices.
With it you can access a complete help system and also contact an agent to assist you in whatever you need.
Capital One website
This bank has a website with extensive information and a very useful customer panel from which you can perform a large number of operations, such as money transfers between accounts and to other banks, contract new accounts, loans or cards, operate on the stock market and many more options.
Unlike other major banks, such as Bank of America or Chase Bank, Capital One does not offer its website translated into Spanish, which can be a problem if you are Hispanic and your command of English is not very good.
Branch and ATM Network
Currently, Capital One Bank only has branches in the following states: District of Columbia, Louisiana, Maryland, New Jersey, New York, Texas and Virginia.
As for ATMs, in addition to those that the bank itself has in its branches, you can also use the AllPoint network, which has thousands of machines distributed throughout the United States, free of charge.
If your operations are basically online, you will not mind that this bank has fewer branches than other entities, but if you prefer to have a branch near you more easily, you may be more interested in becoming a customer of other more widespread entities, such as Wells Fargo or Truist Bank.
Español: Capital One en español, teléfono del servicio al cliente