8/10/2023
US Bank's customer service telephone number is 800 872 2657.
Relations with banking institutions often present doubts and problems at certain times. To resolve these situations, there are customer assistance and customer care services.
At Busconómico we have compiled the contact telephone numbers in Spanish of the main banks in the United States, such as Bank of America, Truist Bank or Wells Fargo.
Today it is the turn to find out the telephone numbers and other ways to contact U.S. Bank customer service.
US Bank customer service phone number
As one of the largest banking entities in the United States, US Bank offers you the number 800 872 2657 with 24/7 hours. However, this bank does not currently offer the possibility of speaking to its customer service in Spanish.
However, it is possible to configure your personal area of the website and the mobile application to display texts and options in Spanish. It is likely that in the future the bank will offer greater coverage for the Hispanic public, which is increasingly numerous in the country.
Other U.S. Bank service hotlines
In addition to this general service, they have other telephone numbers for more specific assistance:
Other ways to contact US Bank
Like other banking institutions, you can make transactions or contact US Bank outside of office hours. One way is to use their network of 4000+ ATMs that are available 24/7 for deposits, withdrawals, transfers, balance checking and more.
In case you don't want to call, you can use one of these contact alternatives:
Chat with a 'live agent'
This financial institution's customer service agents are available from 8 am to 8 pm (CT) weekdays. To speak with one, you have 2 options:
Online Banking
- Log in to your account on the U.S. Bank website.
- Choose 'Costumer service' at the top of the page and then 'Contact us'.
- Then select a topic from the drop down menu.
- Choose 'Chat with a live agent' to get connected.
Mobile App
- From the main menu, click on 'Help & resources'.
- Go to the bottom of the page, first select 'Customer support' and then 'Help topics'.
- Choose a topic from the list and then click on the most appropriate question.
- At the bottom of the 'Need more help' section, select 'Contact us'.
- Click on 'Chat' to speak to a bank representative. If this option does not appear, there is no one available.
The chat function depends on the topic you choose. If it is not available, the bank will give you one of the phone numbers mentioned above, which are also available year-round.
Attention via email
This service also works 24/7 and you can contact US Bank by writing to [email protected]. Through this address you can mention any doubt you may have and they will answer you as soon as possible.
Help through social networks
We understand that you can contact US Bank through some of the most popular platforms. If you want to make an inquiry via social media, you have 3 options:
Assistance for merchants and business owners
You can visit one of their local offices or contact the Business Service Center. For security, they will ask you to verify your account number, SSN and ITIN. This is because they can only release information to authorized signers.
The hours of this center are Monday through Friday from 8 am to 8 pm (CT) and Saturday from 8 am to 6:30 pm. The phone numbers are:
- 866-656-0837 for domestic calls.
- 503-401-9992 for international calls.
U.S. Bank Offices
In addition to all the remote options offered by the bank, both by phone and online, you also have at your disposal the more than 2,000 branches that the bank has spread throughout the following 27 states: Arizona, Arkansas, California, Colorado, Florida, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oregon, South Dakota, Tennessee, Utah, Washington, Wisconsin, Wyoming, and Wyoming.
If you decide to visit one of them to receive personalized attention, these are the standard hours (may vary at some locations) for their offices:
- Monday through Friday from 9 am to 5 pm
- Saturdays from 9 or 10 am until 1 or 2 pm.
- They do not work on Sundays.
Inquiries through US Bank Customer Service
Whether you contact US Bank by phone, email or their social networks, you can find out about certain topics, such as:
- Accounts. This inquiry is oriented to inform you about openings, checks, balances, deposits and withdrawals. Anything that has to do with your account can be dealt with in this section.
- Loans. You can also get a personal loan or a credit card through customer service. You can also check the status of your applications.
- Products and Services. Want to stay up to date on what's new at US Bank? You can find out about promotions and new products and services offered by this financial institution.
- Transfer funds. If for some reason you don't have internet, you can call to send money to family, friends and businesses.
Español: U.S. Bank en español, teléfono de atención al cliente