Credit Karma customer service phone number: 📞 415-692-5722

If you need to contact Credit Karma's customer service, here are the possible ways to do it, either online, by phone or by mail.

The free finance application that allows you to check your credit score and helps you improve it is used by millions of people in the United States and offers several ways of contact that we indicate in this article.

Contact Credit Karma's customer service by phone

Credit Karma's customer service phone number is 1-415-692-5722.

However, this way of contact is not directly advertised on its website as support. Instead, the platform offers other ways to communicate with the customer service, mainly online.

Credit Karma Customer Service

Other ways to contact Credit Karma

Here are some alternatives for contacting Credit Karma's customer service:

e-Mail [email protected]
Website Through Credit Karma's website you can access a contact form in which you will have to fill in a series of fields about the query you want to make and indicating your name and e-mail, where you will receive the answer. 
Mobile application

From the same cell phone application, once you are a registered customer, you have options to solve your doubts and even contact customer service. You can download the application here:

Android's application
Social Networks
Facebook Twitter
Postal address

760 Market Street, 2nd floor

94102, San Francisco, California

Before using these methods, we advise you to consult the frequently asked questions on the Credit Karma website, where most of the doubts you may have are answered.

What is Credit Karma?

It is a free financial app for cell phone and tablet that allows you to know your credit score and keep track of it, giving you tips to improve it and warning you of everything you do that can harm it.

It also allows you to control your finances, the personal loans you have active, credit cards, as well as your checking and savings accounts.

Through it you can also apply for loans and cards, and now offers the possibility to open a free online checking and savings account with a debit card at no cost.

Can I check my score for free with Credit Karma?

That's right, once you are registered and your account is verified, you can get the value of your credit score from TransUnion and Equifax and check it as many times as you want at no cost, with a complete panel where you can follow its evolution and receive tips to keep your score at a good level.

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The value is updated daily for TransUnion and weekly for Equifax. This value may be slightly different for both institutions, but this is totally normal because of the small differences between their systems and the frequency in which their data is updated.

What documents do I need to sign up?

In order for the application to verify your identity, you will need to provide one of the following official documents:

  • U.S. Passport
  • State ID
  • Driver's license
  • Military ID
  • If you are a foreigner, your permanent resident card (Green Card).

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In addition, you may also need to provide one of the following documents:

  • Social Security number.
  • Receipt or bill with your full name and address. For example: electricity, gas, water, Internet, telephone.
  • Birth certificate.
  • Marriage certificate.

How to verify my identity with Credit Karma?

The documents mentioned above to verify your personal data can be sent in three different ways:

  • Through the smartphone application. Once you have registered, you will be able to take a photo of the corresponding documents to upload them.
  • On the Credit Karma website. You can also access your private area of the company's website to send scanned or photographed document files.
  • Using a secure link. If you do not have the possibility to log in to the application or the website yet, you can contact Credit Karma through the form on their website and you will receive a link to which you can send the relevant documents.

How do I change my phone number on Credit Karma?

The phone number associated with your personal Credit Karma account must be from the United States and not have another account associated with the application. So, if you want to change it you have several options:

  • Through the web:
    1. Once logged in, go to the Security Settings section.
    2. In the Add and Verify Your Phone Number section enter your new phone number and click Update.
    3. Select the Text me option to receive a text message with a code that you must enter to verify the new phone number.
  • With the Credit Karma app:
    1. Access the Settings section of the menu.
    2. Click on Contact & Security.
    3. Click on Edit next to your phone number.
    4. Enter your new phone number and tap Submit (on Android) or Continue (on iOS).
    5. Select the Text me option to receive a text message with a code that you will need to enter to verify the new phone.

Español: Credit Karma en español y teléfono de atención al cliente