5/29/2023
Updated
There are more and more applications that you can use to pay conveniently from your smartphone or mobile device. In this opportunity we will talk about the most relevant aspects of the Cash App platform.
What is the Cash App customer service number?
If you want to contact Cash App support by phone you can call the number: 1 800 969-1940 from Monday to Friday from 9 am to 7 pm (Eastern Time).
In addition, you can contact customer support using the chat provided by the app itself or on the social media accounts of Twitter, Facebook or Instagram.
Another more classic contact option is to send correspondence to the following physical address:
Cash App
1455 Market Street Suite 600
San Francisco, CA 94103
What is CashApp?
Like other applications, Cash App is a financial platform designed to send/receive and invest money. This P2P service is an initiative of the former Square Inc. (now Block Inc.) and was originally called Square Cash.
Its launch in 2013 was intended to compete with companies such as MobilePay, Paym, PayPal, Venmo, Zelle and others.
Since Cash App is not a bank, it offers banking services and products through business partners. This means that your funds are FDIC insured and you can invest through Cash App Investing LLC. This division is registered with the SEC as a broker and is part of FINRA.
With this platform, you can set up direct deposits, request a debit card and send/receive money. In terms of investing, you can start with as little as $1 with what is known as fractional shares.
It also allows you to buy/sell/transfer Bitcoin and file your taxes through Cash App Taxes (formerly Credit Karma Tax).
Who can use Cash App?
Unlike other payment platforms, with Cash App you don't need to be of legal age. However, users between the ages of 13 and 18 need the permission of a parent or guardian to access the most useful features, such as making direct deposits, P2P payments and getting a personalized debit card. To invest in bitcoin, you must be at least 18.
How does Cash App work?
Like other apps, you first have to create an online account or download it to access its features. This software is available for Android and Apple devices. Within its interface, you will find a series of tabs with the services it offers, such as:
Add funds
To add money to your Cash App balance, just go to the 'Add Cash' section, choose the amount and press 'Add'.
Transfer money
Whenever you receive funds from individuals or institutions, you can access them in your balance. You can transfer this money to a bank account or leave it there.
Transferring to a bank costs 0.5%-1.75% of the amount (instant transaction) or no charge when it is a standard transaction that takes 1-3 business days.
Send/receive money
After opening a Cash App account, you can link a bank account to move the funds you receive. Once you have a defined payment source, you can send or receive money through the platform. As a user, you can enter the corresponding amount in the green tab to pay or request money.
Each account holder of this application has a unique nickname, known as $Cashtag. This designation allows you to find people and companies to streamline transactions. You can also search within the system using email, phone or name.
Cash App Costs, Limits and Delays
In principle, downloading the application or opening an account on the Cash App website is free. As noted above, there is no charge for conventional transfers, but there is a charge for instant transfers.
There is a fee for those who buy/sell BTC (it appears before completing the transaction) and for those who use ATMs.
When sending/receiving funds, this platform has certain limits. The maximum you can send is $1,000 within 30 days. This works the same for receiving: $1,000 in 30 days. Although Cash App decides the amounts you can handle, when you check your account the restrictions are lower.
As for payment/transfer processing, most of the time it happens almost immediately. In the event that your account shows a 'pending payment', you will have to take some kind of action to release the money. The platform gives you a series of steps to get the funds to their destination.
Using the Cash App debit card
With this product you can buy/pay at any online or offline merchant and affiliate your digital wallet. Each ATM transaction costs $2 plus whatever the network operator may charge. If you receive direct deposits of $300+ each month, you get reimbursed for 3 ATM transactions per month (up to $7).
When using an ATM, there are limits:
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- Up to $1000 in a 7-day period.
- Maximum advance of $310 per transaction
- Up to $1000 within 24 hours
Also with Bitcoin: buy, sell, send and receive
As we have already mentioned, Cash App allows you to buy and sell the trendy cryptocurrency, transferring it to USD or exchanging dollars to obtain BTC. You can also transfer Bitcoin from outside to your Cash App account and vice versa.
Sending and receiving Bitcoin to and from other Cash App accounts is also possible. The platform sets a maximum of up to $10,000 that you can receive in BTC every 7 days.
How secure is Cash App?
According to its creators, this platform has advanced technology in data protection, encryption and anti-fraud measures. Along with the unique verification code to enter your account, it offers other security alternatives. In addition, you can implement a lock for your payments and debit card.
Español: Cash App en español y teléfono de atención al cliente