1/2/2023
When you have family or friends back home you want to help them in some way. The online store Supermarket23 allows you to send food and other household products to those in Cuba. If you still don't know how this website works, we show you in more detail.
What is Supermarket23?
Supermarket23 is an online store based in the United States that offers the purchase of food and goods. The particularity of this ecommerce lies in the fact that it facilitates the shipment of its products to the 15 provinces of the island of Cuba.
The operation of this online marketplace is not very different from what you find at Amazon, Best Buy, Waltmart, etc. You simply choose what you want to buy, add it to the cart and during the payment of the order you are given the delivery options.
Supermarket23 product catalog
When you enter Supermarket23's online store, you will find a wide variety of consumer items that you can send to your family or friends in Cuba.
They also offer you different promotions, the possibility to make full or partial deliveries and to make your purchases from anywhere in the world.
For your reference, here is an example of what you can get:
Top quality frozen meats and fish.
They have all types of meats in various formats and prices so you can choose what best suits your needs.
- Lamb: Legs, loins, chops, boneless.
- Sausages and smoked meats: Hams of all kinds, chorizos, blanquettes.
- Chicken: Chicken thighs, drumsticks, chicken quarters, breast, fajitas, whole.
- Pork: Steak, minced, loin, ribs, ribs, glen, frozen and roasted leg, hamburgers.
- Beef: Steak, Escalopes, Picadillo, Filet, Mignon, Hamburgers, Meatballs.
- Fish and seafood: Fresh fish of various types and shrimp.
Food of all kinds
Pasta, vegetables, rice and cereals, canned food, oils, sauces, mayonnaise, condiments, spices, sweets, jams, viands, vegetables, fruits, milk, ice cream.
Household products
You can also access toiletries and cleaning products, household appliances, details for special occasions, household items, toys and sporting goods.
In essence, Supermarket23, has a good part of what you would find in a U.S. supermarket in terms of variety and quality.
Supermarket23's delivery times
When shipping merchandise, they claim that they use specialized logistics companies so that the package does not suffer any delays or incidents before arriving at its destination.
The deadline for Havana is 3 to 5 business days and for other areas, shipping can take from 10 to 21 business days (although it is usually more expeditious).
Payment methods accepted by Supermarket23
What we noticed on the site is that you can put prices in 3 different currencies: CAD, EUR and USD. Also, that you can buy from anywhere in the world, you can use Visa or Mastercard debit or credit cards to pay for your order. We have not seen any indication of other payment methods.
They also point out that they use a network of agencies and branches in order to process your payment quickly and securely. Once they charge you for the merchandise, they email you with the respective receipt of your purchase.
Reliability of Supermarket23
Supermarket23 website is legitimate and you can use it with total confidence to send food and household products to Cuba.
According to an evaluation from 40 sources, it is a site with a positive score that exceeds 80%, which means that it is a totally reliable store for online shopping.
Within the analysis of this ecommerce, several aspects stand out:
- It is a website that has been on the market for 16 years.
- According to Xolphin, it has a valid SSL certificate.
- The people at Trend Micro endorse it as a trustworthy site.
- According to Alexa records, it is a website that receives a lot of traffic.
Comments about Supermarket23
Perhaps the weakest point of Supermarket23 has to do with the experience reported by some of its customers. Although the opinions are not many, there is a clear division between those who say they are very good and those who say they are very bad. Searching the web, we have found a couple of sites:
- On sitejabber this online business has a 2.35 star rating from 43 reviews.
- Something similar happens on Trust Mamma, where Supermarket23 shows a rating of 3 out of 5 stars based on 13 reviews.
How to contact Supermarket23
In addition to operating year-round through their website, you can contact them through their Facebook group or by calling them by phone from the USA at (1-800-987-2381).
They also have an email address where they will assist you in Spanish or English: [email protected]
Español: Qué es Supermarket23 y cómo enviar alimentos a Cuba