3/29/2023
Former MetroPCS customers are now part of US telecom conglomerate T-Mobile.
As the former company has changed its name, calling itself Metro by T-Mobile since 2018, we tell you what the rebranding has been like, the plans they offer and the payment methods they put at your fingertips, online, by phone or by debit or credit card.
How to pay your MetroPCS bill?
When you have a line with Metro and want to know how to pay for the plan you have chosen, you have several options:
Express Pay by debit or credit card.
If you do not have a bank account, you can use this method. Just visit the official Metro by T-Mobile website and follow the steps in the online form. You are not charged any fees and the payment is processed immediately. All you need is a debit or credit card.
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AutoPay
This automated payment service saves you $4 a month and you don't have to worry about paying your bill. Simply enable autopay from your checking account, debit or credit card to make the transaction. It's free, payment is processed within 2 hours and you can activate it in 3 ways:
- Visiting a Metro store
- By logging into MyAccount from your cell phone and choosing 'eWallet'.
- Calling the customer service phone number: 888-863-8768 or *611 from your smartphone.
MyMetro App
Another easy way to cancel is by downloading the smartphone app, available for Android and Apple. Once you have it, you log into your account and click where it says 'Pay Now'. There is no fee and payment is processed within 2 hours.
Pay by phone
You can call 888-863-8768 and let the system guide you through canceling your bill. Processing is immediate and costs $4.00.
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Cancel in a store
You also have the option to pay your bill in cash at a Metro PCS store near you. In case the store is closed and you want to pay with cash, you have 2 alternatives:
- Use an AMEX gift card
- Buy a prepaid Mastercard or Visa card
You can do this at any store and then make the payment online. The cost is $4.00 and processing takes 2 hours.
Pay by check
If this method is more convenient for you, you can also send your check to the following address:
Metro by T-Mobile
P.O. Box 5119
Carol Stream, IL 60197-5119
You must put a stamp on the envelope and add your account number on the check. This payment is processed in 7-10 business days.
For more information about Metro PCS payment methods, please see the Metro PCS payment methods section of their website.
What is Metro PCS?
The once Metro PCS is now known simply as Metro by T-Mobile, due to its acquisition by the American giant and Telekom. At its initial launch in 1994 it was named General Wireless Inc. and provided prepaid wireless telecommunications service within the United States.
By February 2005, the company had 1.5 million subscribers and its operations covered Atlanta, Dallas, Detroit, Miami, Sacramento, San Francisco and Sarasota.
Later in 2007, Metro PCS would make its official IPO debut with a $50 million IPO and a final price per share of $27.40.
In October 2012, the company would reach an agreement to become part of T-Mobile USA and the deal was finalized the following year. At the time of the merger, the acquiring company had a portfolio of 32 million customers and MetroPCS brought in an additional 9 million.
In 2018, T-Mobile would announce the relaunch of Metro and a series of benefits that we will see below.
Overview of Metro by T-Mobile plans
You should know that Metro uses the 5G network that T-Mobile has shaped in North American territory. Although the company has cheaper plans with limited data of 2GB and 10GB monthly, these products include several unlimited services:
- Calling
- Text messaging
- High-speed data
Like T-Mobile's 'On Us' plan, Metro has additional free services for those who subscribe to its unlimited plans. These unlimited offers give you:
- Free Amazon Prime membership (Unlimited Plus).
- Free Google One storage of 5 or 15 GB hotspot storage
- 10 discount on the basic plan when you switch carriers.
- Video streaming with 480p limit and lower speed when you exceed 35GB of download data.
As for the 2GB plan, it doesn't offer you any additional services and costs you $30 per month for one line. If you decide to upgrade to 10GB, you have to pay $10 more, but you get 'unlimited music', which allows you to listen to or watch your favorite artists on 40 different platforms.
Español: Cómo pagar a Metro PCS en línea, por teléfono o con tarjeta