Cigna customer service phone number: 800-997-1654

Cigna is an insurance company that offers medical and dental policies to individuals and families. It is an entity that offers relatively cheap insurance, although it only offers its services in 15 states of the American union, such as Florida, Texas or Illinois.

Here you can find how to contact their customer service by phone and Internet, as well as other available numbers and information about their health coverage.

You may be interested in: Health Insurance Marketplace information and phone numbers

What is Cigna's customer service phone number?

The general service to be attended by this insurance company can be contacted through the telephone number 800-997-1654, which is available 24 hours a day, every day of the year.

Cigna Customer Service Phone Number

At this number you can make any type of inquiry and resolve any doubts you may have about the products and services offered by Cigna Insurance, being able to be referred to any of the corresponding departments or services if necessary.

However, to avoid long waits at the general helpline, you can choose to call directly to the corresponding phone number to answer your specific query.

What other telephone numbers does Cigna Insurance offer its customers?

If you want to inquire about a specific product you have contracted, report an emergency, make a claim or deal with issues regarding the billing of your insurance, you have specific telephone numbers that will save you time:

SERVICE PHONE
Online service  800-853-2713
Medical and dental insurance coverage and claims  800-244-6224
Home pharmacy service  800-835-3784
Cigna Medicare Advantage Plans  855-984-1401
Cigna Medicare Supplement Insurance Plans  888-482-6557
If you lose your ID card  866-494-2111
Billing and payments  877-484-5967
Other phones  Consult here all Cigna's telephone numbers 

Other ways to contact Cigna

In addition to telephone, the insurer offers other forms of contact, mainly online since it does not have a network of offices to serve the public, although it does have some physical addresses to which you can send postal correspondence.

Here are the various alternatives offered by Cigna:

  • Cell phone and tablet app. Complete app, available for both Android and iOS, that allows you to manage your insurance easily and get in touch with an agent.
  • Social media. Through Cigna's Facebook and Twitter accounts you can resolve your doubts or be referred to the corresponding service for resolution.
  • Online chat. By entering the private area of Cigna's website you can communicate with an agent through its chat.
  • Website. Cigna's website has a wealth of information that will help you to consult many of the questions you may have about the medical and dental insurance offered by the company.

In which states does Cigna offer insurance?

Although the health insurance marketed by the company Cigna is mainly contracted through the Internet, using its website or its mobile application, the company only offers its services in 15 states of the union at present, which are the following:

  • Arizona
  • Colorado
  • Connecticut
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Kansas
  • Mississippi
  • Missouri
  • New Jersey
  • North Carolina
  • South Carolina
  • Tennessee
  • Texas

Cigna Health Insurance

This insurance company offers a range of health coverage that depends on the plan you choose to receive more or less assistance.

Cigna health insurance can be purchased through your state's Health Insurance Marketplace, in case you cannot access it through your employer or a public assistance program such as Medicare or Medicaid.

Cigna currently offers different levels or coverage plans called Bronze (Cigna Connect 7150), Expanded Bronze (Cigna Connect 5500), Silver (Cigna Connect 2800) and Gold (Cigna Connect 1000).

What is the cost of Cigna health insurance?

Prices for these coverages can range from $270 per month for a basic plan for a 21-year-old customer to nearly $1,000 for a 60-year-old customer on the Gold plan.

Even so, it is among the cheapest health insurance compared to other similar coverages of the competition.

What dental insurance can you buy with Cigna?

Cigna Insurance dental coverage plans can be contracted separately or together with the medical insurance offered by the company. In the latter case, you can receive discounts for multi-coverage.

Currently, the insurer offers the following Cigna dental insurance plans:

  • Preventive: At a cost of $19 per month per person you do not have to pay any copayments for preventive checkups, but it does not offer deductible or coverage for orthodontics or restorative dental care.
  • 1000. This plan costs $30 per month and offers coverage up to $1,000 for dental restoration and $50 deductible. It does not cover orthodontia.
  • 1500. Cigna dental's most comprehensive plan is priced at $35 per month and its coverage for dental reconstruction goes up to $1,500. It also covers up to $1,000 in orthodontia and the deductible is also $50.

All options provide access to the same list of dentists.

Medicare plans offered by Cigna Insurance

If you are eligible for help from the federal Medicare plan, with Cigna you can sign up for a variety of plans, depending on what you need:

  • Medicare Advantage Plans. They are the most complete, since they combine all the parts of Medicare, A, B, C and D. You can choose between several modalities with more or less coverage.
  • Plans for Medicare Part D (prescription drugs): Covers more than 3,000 drugs at more than 63,000 pharmacies.
  • Medicare Supplement Plan. With this insurance you get additional coverage that helps you pay for what Medicare does not cover.

Español: Teléfono de Cigna Insurance en español