12/26/2022
Updated
If you need to contact Chase Bank you have multiple alternatives, such as going to a branch near you or contacting online by email or using their social networks, but the most direct and fastest way is always to call by phone.
In addition, although the bank's 24-hour telephone customer service is available, it is better to call during business hours to have the option of being attended by a Chase Bank employee, who will always be able to help you better than the automated system.
In this article we tell you what is the customer service number of Chase Bank and also other phones of interest of the financial institution that you can use to directly access certain services.
In addition, we indicate other ways to contact the bank.
Chase Bank customer service phone number
Although this bank has different telephone numbers to assist its customers, depending on the reason for the inquiry, if you do not know any of them, the easiest way is to call directly to 1-800-935-9935, from where you will be referred to the appropriate number.
In addition, in compliance with the Americans with Disabilities Act (ADA), Chase Bank also offers a special assistance phone number, which is 1-855-644-4561.
Chase Bank Customer Service Hours
Chase Bank's phone number is available 24 hours a day, 7 days a week, although if you call after hours you may not be able to reach an agent and may only receive automated information.
Other Chase Bank phone numbers
This financial institution also offers a series of alternative and specific telephone numbers for certain procedures, services and inquiries. Here are some of the ones that may be of interest to you:
The hours of operation of these phones may vary from one to another.
All are available as early as 8 or 9 a.m. (East Coast time) and last until at least 6 p.m., although some may offer service as late as 12 midnight.
Other ways to contact Chase Bank Customer Service
In addition to the customer service phone number and the various alternative phone numbers offered by Chase Bank, it is also possible to contact the bank through other alternative methods that we detail here.
Social networks
This financial entity has profiles on the main social networks, such as Youtube, Linkedin and even Pinterest, but if you want to contact them to consult any doubt, you should direct your message to their Facebook, Twitter or Instagram account.
Internal messages on the Chase Bank website
If you are already a customer of the financial institution you can contact internally from the bank's own website, identifying yourself with your username and password and going to the help section.
Chase Mobile Application
Chase Bank also has a very complete cell phone application that allows you, in addition to operating with your accounts, cards and other products of the bank, to contact their customer service to resolve any questions.
Chase Bank branches
If you go to one of the thousands of branches that the bank has throughout the United States, you can talk to a manager to consult any information or contract products.
Through the bank's website you have the possibility of scheduling an appointment with a bank assistant at one of its branches to discuss any issue.
Postal mail
Although it is the slowest option, there is also the possibility of communicating with Chase Bank through a postal letter, sending it to the following address:
National Bank By Mail
P.O. Box 6185
Westerville, OH 43086
Frequently Asked Questions on the Chase Bank website
Before contacting Chase Bank by phone, online or at a branch near you, we recommend that you review the customer service section of the bank's website.
There you can find answers to many questions and doubts you may have and you will avoid having to call by phone or go to any branch of the bank, in addition to having the information available 24 hours a day, even on weekends and holidays.
Among these frequently asked questions from Chase Bank you can find: How to replace a lost or damaged card?, How to report fraud?, How to order Chase checks?, How to activate your new debit or credit card?, How to order a Chase check? or How to activate your new debit or credit card?.
Español: Chase Bank en español, teléfono de atención al cliente